Long term Winter Rental Terms & Conditions

Below, we set out the main terms and conditions under which we offer our apartment in Carvoeiro for your holiday rental.

The agreement is set out to clarify our obligations to you, your obligations to us, and in the very unlikely event of any disputes, we will use this document as a basis for any resolution.

Please read it carefully before confirming your booking and ensure that it conforms to your understanding of what you expect from the holiday rental.


Essential Definitions

“Rental Period” The period begins at 14:00 on the agreed start date of the booking and ends at 11.00 on the agreed final date.
“We” or “Us” Richard & Ingrid Kottler of Grangewood, Seven Hills Close, Walton-on-Thames, Surrey, KT12 4DA.
“You” The person named on the booking form who will take singular responsibility for the entire party for the entire Rental Period.
“The Property” The Apartment known as Monte Dourado 16, a 2 bedroom apartment on the first floor with partial sea views.

The Understanding

What We offer

  1. We will provide a clean, well maintained holiday property suitable for up to 4 persons plus 1 baby in a cot.
  2. Specifically, within the Property:
    Bedding and towels will be of good quality and freshly laundered. Kitchen items supplied will be good quality, and be serviceable. All electrical items will be in safe working order. The property will be well stocked with sufficient crockery, cutlery, glasses and cooking appliances in good condition.Any additional items advertised on our website will be available (unless otherwise advised)The pool and surrounding gardens will be professionally maintained, and declared safe.
  3. We will ensure that all utilities (including, but not limited to gas, electricity, water and phone) are connected and that all bill payments are up to date at start of your stay.  We will not be liable to You for any defect or stoppage in the supply of public services beyond our control.
  4. The property will be available for occupation from 2pm on the start date of the booking until 11.00am on the final date, unless agreed otherwise in writing.
  5. We will ensure a competent maid service as follows:
    Maid service, including a thorough clean between tenants is included in the Rental price. The maid service is there to keep the property clean and hygienic, but will not normally include making the beds, washing up dishes or any personal laundry.  Bed linen and towels will be changed once per week.
  6. At any time prior to the commencement of the rental, we will respond to any queries You may have in a timely and professional manner.
  7. Once a reservation has been accepted by Us, we will set out clearly and in writing the timetable of payments, including the amounts and the dates by which they should be received.

Your part of the deal:

  1. You will pay Us the agreed rental fee monthly in advance by bank transfer in Euros to our Portuguese bank account (details available separately)
    The agreed security deposit is payable in full at start of tenancy
    This security deposit will be refundable at termination assuming no serious problems and that the apartment is left in good condition
  2. You acknowledge that the Property is a private holiday home which is used by the owners and is maintained to a standard that We, as owners, consider suitable for personal use. While You occupy the Property, You will be responsible for maintaining the property, furniture, finishings and equipment in the same state as You find it at the commencement of the Rental Period and will indemnify Us against any loss or damage caused by Your negligence.
  3. You will, without delay, report to our local representative any defects in the property or breakdown of any appliances in or on the property, and arrangements will be made for repair or replacement as soon as reasonably possible.
  4. You will not exceed the maximum occupancy permissible as defined in Paragraph 1 above.
  5. You will allow maintenance personnel, cleaning staff, the Owners and the Owner’s representative reasonable access to the property for the purposes of repair and maintenance.
  6. You will not smoke inside the Property, and You will ensure that no one else in your party does either.
  7. You are allowed to tip the maid at the end of your stay.